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FAQ

Why should I buy AKIN Essentials rather than the big brands?
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So that you can both look good and do good.

1. AKIN Essentials are world-class boxer shorts. We know for a fact that they are a higher spec than some of the biggest and best designers.

2. We are one of a small handful of brands that can guarantee your undies are made using organic materials, and without any forced or child labour at any point in our supply chain.

3. The cherry on top? We plant a tree for every pair sold AND we donate a pair to someone in need for every subscription pair sold.

Can I get a subscription for someone else?
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Of course! Just make sure the shipping address you enter is theirs rather than yours, and if you enter a note when you're ordering, we'll make sure we notify the recipient that it's a gift from you!

Can I buy individual pairs rather than subscribing?
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Yes!

You can buy individual pairs, or three-packs from our store, but note that subscriptions are even better value and we donate a pair to someone in need for every subscription pair sold.

When will I receive my pants?
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Most orders arrive within 3 working days of you placing your order. If you are outside the UK, it might be a little longer, but no more than 7 working days.

How do I manage and/or cancel my subscription?
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You can edit or cancel your subscription at any time by clicking the 'View Subscription' link in the email you received when you subscribed. The subject line of that email will be 'Your subscription was accepted'.

If you have any difficulties, drop us an email at james@akinessentials.com

How do returns work?
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Contact us here if there’s a problem with your order and we’ll happily arrange a refund or exchange.

Please be advised that items must be unworn and returned within 30 days of purchase.